Senior UX Designer

As a Senior User Experience Designer your work will help companies build trusted identities and access for their employees and customers. You will plan the design of experiences that meet user needs and business objectives. You will collaborate with your design teammates, UX leaders, business, product, and engineering stakeholders.

The ideal candidate will have a strong background in user experience design and a proven track record of managing client relationships. In this role, you will be responsible for leading design projects from concept to completion, collaborating with cross-functional teams, and presenting design solutions to clients.

Essential Functions and Key Areas of Responsibility:

Manage client relationships and act as the primary point of contact for design-related matters.

• Turns abstract ideas into the representations at the right level of fidelity (sketches, journey maps, wire frames, visual designs, and prototypes) to get user feedback and align the product team.
• Present design concepts and deliverables to clients, explaining the rationale behind design decisions
• Mobile-first designer that creates adaptive and responsive product designs for workflows across mobile, tablet and desktop experiences.
• Plans and leads cross-functional product team collaborations that create forward thinking ideas, innovative user experiences and intellectual capital that has a positive market outcome.
• Uses storytelling to align a product team to a shared product vision.
• Coaches a product team to plan for and execute design discovery, design vision and design delivery processes including planning for evaluative and generative design research, iterative design, and usability testing.
• Mastered product design processes including product development lifecycle, user-centered design, design thinking, design principles, heuristics, design testing, user feedback and iterative design.
• Collaborates with user research, helps collect and synthesize data into actionable insights that are demonstrated in user outcomes.
• Enjoys great design debates and iterating designs based on feedback.

Minimum Requirements:

• Master’s degree or 8+ years of equivalent professional experience.
• Naturally curious with demonstrated excellence in critical thinking and tackling complex problems.
• Excellence in written and verbal communication skills, including user, product team and stakeholder interactions and presentations.
• Experience working in a fast-paced software development environment.
• An online portfolio or samples of work demonstrating your user-centered design craft, user research methods, visualizations of complex experiences, storytelling, sketches, mock-ups, prototypes, etc.
• Demonstrated product and user outcomes working on experiences that span across enterprise to consumer (technical users to business users to consumer users.)
• Experience with Agile and SAFe processes and tools including refinement, estimation, Jira, Confluence, etc or a willingness to learn.