Job Summary

Our partner is a major player in the French digital ecosystem with offices in Europe, North America, Africa, and Asia and over 1,500 employees.

Their teams combine expertise and broad business knowledge with robust technological know-how. They rely on this alliance: technologies and business skills to offer solutions adapted to the evolution of their client's needs and thus enable them to sublimate their promises to their clients.

BPO, AI, RPA, and the automation of processes associated with human supervision throughout their workflows ensure a high level of satisfaction while respecting security and compliance rules.

You will be in charge of the analysis and development of the projects you are allocated on collaborating with Project Managers, Software Engineers, a Project Director, and a Pre-Sales Consultant.

Responsibilities

  • Participating in the development and implementation of Case Management solutions (processing chains, user and monitoring interfaces, etc.)
  • Designing and developing within the Pega platform
  • Setting up and monitoring the quality (standards, tests, deployment, performance) of the items produced by the team

Other activities may include:

  • Participating in workshops with the Lead System Architect, trading, and/or business analysis, to understand the issues and identify solutions
  • Participating in the estimation or technical analysis of the tasks that you may be required to perform
  • Defining technical specifications
  • Developing, integrating, carrying out unit tests and documentation of the software modules for which you'll be responsible for
  • Participating in the deployment of software in production
  • Monitoring the progress of tasks (consumed, remaining-to-be-done) and possible project follow-up according to the nature of the project and its complexity
  • Contributing to the capitalization of knowledge and reusable software components
  • Training and offering support to users
  • Writing the documentation associated with the software
  • Ensuring correct and modern software maintenance
  • Provide Level 2 support

Performance indicators

  • Code quality
  • Quality of documentation
  • Compliance with the deadline for completion of tasks
  • Reliable reporting
  • Relevance of technical choices and ability to share them

Requirements

  • Bachelors degree in Computer Science or another similar specialization

Technical skills

  • Mastery of PEGA at the functional and technical level, justifying the first experience on the platform
  • Obtaining a PEGA SSA (Senior System Architect) or SA (System Architect) certification would be a plus. Beginner level accepted, according to technical profile (Java, Python, C/C ++, Linux)
  • A good level of technical English is required (training in English). Integration into an international project team

Additional skills:

  • Software Engineering: SVN/GIT, Continuous Integration (PEGA, Jenkins/Hudson), Scrum/agile
  • DevOps

Personal skills

  • Autonomy and adaptability
  • Capability to analyze and synthesize
  • Ability to work in a team including remotely
  • Ability to manage multiple projects at the same time and prioritize tasks on a daily basis
  • Ability to track achievements
  • Knowledge-sharing
  • Intellectual curiosity and tech-savviness
  • Orientation towards results
  • Focus on customer satisfaction: active listening, professionalism, responsiveness, flexibility