Job Summary
Our client is leader in providing cutting-edge Technology to the Telco industry and they are looking for a QA Test Lab Manager to join their tech team with expertise in Test Lab Management.
Responsibilities for the Test Lab Manager (Smart Metering, Utilities, Test, Lab):
- The Test Lab Manager (Smart Metering, Utilities, Test, Lab) will work closely with the Lead Test Architect, who is responsible for delivering the testing facilities (infrastructure and equipment)
- Deliver the new testing services into BAU operation as part of a large Technology Transformation Programme
- Develop test service requirements and resourcing strategy
- Lead the development of business processes covering all aspects of testing service including (but not limited to) induction of test lab users; customer journey (Inc. scheduling, provision of test slots etc) test asset management; test lab support; test execution; triage support; defect management
- Ensure the labs are operationally ready within planned time frames and as per Test Participant Schedule
- Direct and co-ordinate suppliers in setup activities and running of the labs
- Transition the test lab facilities into a BAU service, including development of training/knowledge transfer strategy
Requirements:
- A minimum of 3 year relevant experience as a Test Lab Manager
Experience for the Test Lab Manager (Smart Metering, Utilities, Test, Lab):
- Previous experience of operating in a service / vendor manager role
- Ability to deliver simple, sustainable solutions in a complex environment
- A proven track record in the development, owning and driving of initiatives to provide continuous service improvements and cost reductions
- A good understanding of testing methodologies and principles
- Knowledge and understanding of test lab services
- Good Microsoft Office suite skills, particularly with Excel, PowerPoint, Visio; Ability to develop clear, concise reports/deck
- Knowledge – Devices (GBCS, Zigbee), Networks, IT and Sm2m
- Experience in the following industries: metering, utilities, telecommunications (non IT)
- Knowledge in DLMS/COSEM for smart electricity and gas meters (ideally SMETS knowledge)
- Knowledgeable on cloud-based architecture