VBR Support Engineer (French Speaker)

Mid-level • Full-time • On-site • București
HDCLV001
54

Descriere

Our partner, a global leader in intelligent data management for the Hyper-Available Enterprise, is looking for a VBR Support Engineer to join their team in Bucharest.

Role Overview:

It is a reliable solution that allows for verification of the recoverability of backups, recover instantly and test upgrades in an isolated environment before putting them in production. The VBR technical support engineer is a trusted role providing technical assistance to fellow IT Professionals, using broad and in-depth troubleshooting skills and product knowledge to solve challenging technical issues. We are therefore looking for candidates with great French skills and general knowledge of the following: Windows OS / Networking / Microsoft Exchange / Active Directory / SQL. VMware and Hyper-V knowledge is a strong plus.

Responsibilities:

  • Perform troubleshooting and analysis, including log file investigation;
  • Act as a technical focal point in relationships to fellow IT Professionals;
  • Responsible for handling new cases according to the Service Level Agreement (SLA), providing support and diagnosing problems;
  • Fortify client relationships focused on 100% customer satisfaction;
  • Technical documentation of all customer interactions accurately and within SLA in the CRM tool;
  • Ensure proper and consistent communication of issue status to customers, sales representatives and senior engineers.

Profile:

  • Fluent French (reading/writing/speaking), good English;
  • Advanced user or administrative level with the following areas: Windows OS 2008(r2)/2012(r2)/2016;
  • Practical knowledge of TCP/IP (OS, firewalls configuration) and networking configuration / troubleshooting (NAT, ports, DHCP, DNS);
  • As a plus, UNIX and/or Linux knowledge; VMware ESX(i), Microsoft Hyper-V, Microsoft Exchange server administration, DataBase engines (SQL/Oracle);
  • Ability to learn, understand and explain technical information quickly;
  • Ability and desire to take ownership of client issues through resolution;
  • Excellent time management skills;
  • Ability to work in a fast-paced environment.

Benefits:

Fixed:

  • Meal vouchers;
  • Medical services subscription;
  • Bookster.

Flexible

  • (Each flexible benefit is assigned a number of points and you can choose as many benefits as you would like up to a maximum of 38 points. All FLEXIBLE benefits costs are covered 100% by the company):
  • Medical services subscription for your dependents, 1st grade relatives;
  • Dental services subscription;
  • Dental services subscription for your dependents, 1st grade;
  • Transportation (reimbursement of transportation costs up to 70 RON net/ month, based on the receipt/ receipts submitted by the employee);
  • Gym and wellness;
  • Parking.

Așteaptă, avem mai multe...

Trebuie să fie un job perfect pentru tine, iată câteva joburi similare.

Senior Python Software Engineer
Senior level • Full-time • HDTKS005
python oop c++
Eindhoven
Senior Embedded C/C++ Software Engineer
Senior level • Full-time • HDTKS004
c c++ embedded
Eindhoven
Senior Backend Engineer
Senior level • Full-time • HDFWE005
Java multitier technical design
Cluj-Napoca
Computer Systems Platform Engineer
Mid-level • Full-time • HDTKS003
Computer Systems Servers networking
Eindhoven
PHP/Drupal Developer
Mid-level • Full-time • HDJOI013
drupal PHP linux
Cluj-Napoca
Power BI Developer
Mid-level • Full-time • BITKS002
Power BI SSAS, SSRS,
Remote Romania
Java Developer
Mid-level • Full-time • MRGSM001
Java OOAD oop
Cluj-Napoca
Junior Python Software Engineer
Junior Level • Full-time • HDJOI002
python linux CI
Cluj-Napoca
Database Engineer - MySQL
Mid-level • Full-time • ADMOT003
database linux mysql
Remote Cluj-Napoca
Senior Java Developer / Tech Lead
Senior level • Full-time • ADMOT002
JavaScript sql selenium
Remote Cluj-Napoca

Îți prezentăm consola
developerului.

Înscrie-te la newsletter-ul nostru și vei primi actualizări periodice cu postări noi, concursuri, evenimente și oportunități de locuri de muncă.

$