Job Summary
Our partner solves complex payment problems for businesses and institutions to empower new opportunities globally and locally. The company processes billions in payments per year, connecting all the entities involved to make those transactions faster, more secure, less expensive, and more transparent. Clients in business, education and healthcare use our partner’s a full-service platform to tailor the payment experience for their customers and to create a single point of visibility and control for payer engagement and receivables management – from invoicing and payment through reconciliation. Our partner also supports its clients with end-to-end customer support including multilingual servicing via phone, email, and chat, as well as around-the-clock online payment tracking.
You'll find more details about their culture here.
The Opportunity:
Our partners are looking for an experienced engineer to join the Site Reliability Engineering Team to help drive reliability, automation, and performance in our cloud-based infrastructure.Their SRE team is responsible for the lifecycle of production systems, working across multiple levels, and is embedded in the development teams enabling and empowering them to achieve full speed on shipping reliable and operable systems. They also work at a global scale driving initiatives to achieve production excellence.
- Design, build and maintain core infrastructure pieces with a focus on availability, latency, performance, and capacity.
- Be embedded on a development team helping them navigate production excellence and advocate for best practices.
- Engage and collaborate with other disciplines in the design, deployment, operation, and optimization of services.
- Debug production issues across services and levels of the stack and practice incident response and blameless postmortems.
- Be part of an on-call shift along with other disciplines to respond to incidents.
What’s next in their team?:
- Pushing SRE practice to the next level
- Help development teams to migrate production systems to our new platform
- Migration of the data layer to managed services
- Keep pursuing full DevSecOps
Here’s What They're Looking For:
- We are aiming to build a multidisciplinary and balanced team based on "t-shaped" individuals. As such we are looking for people comfortable with the idea of being or becoming a generalizing specialist.
- Software engineering is an important part of our work, we actively use and support many different platforms and languages. Experience with at least one programming language is needed, also experience with testing techniques such TDD or BDD will be highly valued.
- Being familiar with the container ecosystem, cloud infrastructure, build systems and CI/CD tools is key for being successful at this role.
- You will need to be comfortable taking ownership of complex systems challenges and help uncover opportunities for improvement.
- At SRE we are enablers, we empower and encourage our fellow colleagues so you will need to have strong communication and collaboration skills, and most importantly, empathy.
Some Technologies They Use:These are some of the technologies that we use, but we are always learning, experimenting and open to change:
- Ruby, Java, Kotlin, Go, Node, Python
- AWS: EC2, ECS, Lambda, Cloudwatch, SQS, RDS, Kinesis, S3, ElasticSearch, DocumentDB
- Linux, Docker, Terraform, Make, Chef
- Gitlab, Jenkins
- Sentry, Sumologic, New Relic
Their Culture:
- We are a global company, our engineering team is distributed across 3 continents and 4 different countries. Remote work is allowed
- Our engineering practice is shaped around some of the concepts of Agile, Lean, and Extreme Programming. Each team has a high level of autonomy to organize themselves in the way they consider more appropriate to execute their mission.
- We actively engage in knowledge sharing by hosting internal cross-discipline events
- We are active in contributing to open source whenever possible
- We contribute to our local communities by hosting different events, Meetups, etc.
They Offer:
- Competitive compensation, including stock options
- Work remotely
- Flying Start - their immersive Global Induction Program (Meet our Execs & Global Teams)
- Work with brilliant people that will keep you on your toes
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes)
- Additional time off including Days to volunteer in a cause you believe in
- WFH Stipend & Digital Disconnect Days
- Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!
