Site Reliability Engineer

Mid-level • Full-time • Remote or Valencia
HDFWE015
49
Remote

Job Summary

Our partner solves complex payment problems for businesses and institutions to empower new opportunities globally and locally. The company processes billions in payments per year, connecting all the entities involved to make those transactions faster, more secure, less expensive, and more transparent. Clients in business, education and healthcare use our partner’s a full-service platform to tailor the payment experience for their customers and to create a single point of visibility and control for payer engagement and receivables management – from invoicing and payment through reconciliation. Our partner also supports its clients with end-to-end customer support including multilingual servicing via phone, email, and chat, as well as around-the-clock online payment tracking.

You'll find more details about their culture here.

The Opportunity:

Our partner is looking for an experienced engineer to join the Site Reliability Engineering Team to help drive reliability, automation, and performance in their cloud-based infrastructure.

At our partner the SRE team is responsible for the lifecycle of production systems, working across multiple levels. Their team is embedded in the development teams enabling and empowering them to achieve full speed in shipping reliable and operable systems. They also work at a global scale driving initiatives to achieve production excellence.

  • Design, build and maintain core infrastructure pieces with a focus on availability, latency, performance, and capacity.
  • Be embedded on a development team helping them navigate production excellence and advocate for best practices.
  • Engage and collaborate with other disciplines in the design, deployment, operation, and optimization of services.
  • Debug production issues across services and levels of the stack and practice incident response and blameless postmortems.
  • Be part of an on-call shift along with other disciplines to respond to incidents.

What’s next in our partner’s team?

  • Pushing SRE practice to the next level
  • Help development teams to migrate production systems to our new platform
  • Migration of the data layer to managed services
  • Keep pursuing full DevSecOps

Here’s what our partner is looking for:

  • Minimum 3 years of experience in a similar role
  • Our partner is aiming to build a multidisciplinary and balanced team based on "t-shaped" individuals. As such they are looking for people comfortable with the idea of being or becoming a generalizing specialist.
  • Software engineering is an important part of our partner’s work, they actively use and support many different platforms and languages. Experience with at least one programming language is needed, also experience with testing techniques such as TDD or BDD will be highly valued.
  • Being familiar with the container ecosystem, cloud infrastructure, build systems and CI/CD tools is key to being successful in this role.
  • You will need to be comfortable taking ownership of complex systems challenges and help uncover opportunities for improvement.
  • At SRE they are enablers, they empower and encourage their fellow colleagues so you will need to have strong communication and collaboration skills, and most importantly, empathy.
  • Good verbal and written communication in English

You will need to have Spanish citizenship or a work permit, our partner currently doesn't offer visa sponsorships.

Some technologies our partner uses:

These are some of the technologies that they use, but they are always learning, experimenting and open to change:

  • Ruby, Java, Kotlin, Go, Node, Python
  • AWS: EC2, ECS, Lambda, Cloudwatch, SQS, RDS, Kinesis, S3, ElasticSearch, DocumentDB
  • Linux, Docker, Terraform, Make, Chef
  • GitLab, Jenkins
  • Sentry, Sumologic, New Relic

Our partner’s culture:

  • Our partner is a global company, and their engineering team is distributed across 3 continents and 4 different countries. Remote work is allowed.
  • Our partner’s engineering practice is shaped around some of the concepts of Agile, Lean, and Extreme Programming. Each team has a high level of autonomy to organize themselves in the way they consider more appropriate to execute their mission.
  • They actively engage in knowledge sharing by hosting internal cross-discipline events
  • They are active in contributing to open source whenever possible
  • They contribute to their local communities by hosting different events, Meetups, etc.

Our partner offers:

  • Competitive compensation, including Restricted Stock Units
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start – Our partner’s immersive Global Induction Program (Meet our partner’s Execs & Global Teams)
  • Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out our partner on social media
  • Dynamic & Global Team (they have been collaborating virtually for years!)
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global programs
  • Be a meaningful part of our partner’s success - every teammate makes an impact
  • Competitive time off including days to volunteer in a cause you believe in and Digital Disconnect Days!
  • Work From Home Stipend
  • Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process, you can expect to meet with different teammates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

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